Frequently asked questions
Quick answers about using GoBenta.ph. For legal wording, see Terms & conditions.
GoBenta.ph is an online marketplace that connects buyers and sellers across the Philippines. We host listings, search, and messaging; agreements and payments are between you and the other party unless we say otherwise.
Register or log in, then browse the home page or use the search bar and category strip. To sell, use Sell to create a listing with photos, price, and location. Buyers can message sellers from a listing page to agree on meetup, delivery, and payment.
Open Create a listing, choose a category and optional subcategory, add a title, description, price, and condition. You can set location (province, city, barangay where applicable), upload images, and mark payment options you accept (e.g. GCash, Maya, COD) and whether pasabuy is OK. Save to publish.
The header search looks at listing titles. The category row under the header filters by main category. On the marketplace page, the sidebar (and mobile filters) let you narrow by price, condition, location, and more depending on what we expose—try them together with search.
From a listing (that isn't yours), open Message seller to start a conversation tied to that listing. Your threads appear under Messages. Keep deals and safety in mind; see our Chat, ratings & reviews policy.
Use the heart on a listing to save it. View everything you saved under Saved (you need to be logged in).
On your own listing, after you've agreed with a buyer, use the complete-transaction controls to set the buyer and mark the sale finished. The listing then leaves the public marketplace, appears in your Selling view as sold, and both of you can leave a rating and optional comment.
After a completed transaction, the buyer and seller can each rate the other once for that listing, with an optional written comment. Averages show on profiles and listings. See Chat, ratings & reviews for fair use rules.
Profile is where you edit your display name, photo, and optional trust fields (phone, area, ID label—never full ID numbers). Others see a public page at
/u/your-id with your rating and reviews. Use Selling and Purchased in the account menu to see your listings and completed buys.No—payment badges on a listing only show what the seller is open to (e.g. GCash, Maya, COD). You arrange payment directly with the other person. Read Terms & conditions for limitations of liability.
Stop paying, block the user, and gather evidence. Read Protect yourself (scams) and Contact us if you need help. For crimes, consider reporting to the authorities.
Still need help? Contact us.